CRM Implementation and Configuration
Platform setup shaped around your actual sales and support process.
SKAD IT Solutions has merged with Hexagon IT Solutions.
CRM Systems
One record of the customer that everyone trusts
SKAD IT Solutions implements, customises and integrates CRM platforms so sales, support and marketing work from the same information.
Get expert help for your CRM Systems project
We’ll use your details only to respond to your CRM Systems request.
Clear ownership
Decision rights mapped early
Reviewable delivery
Visible work and release cadence
Maintainable handoff
Documentation built into delivery
Organizations SKAD Has Worked With
What We Do
Custom Objects and Workflows
Extending the platform to fit how you sell, rather than changing how you sell to fit the platform.
Data Migration and Deduplication
Moving records in cleanly, with duplicate resolution before go-live.
System Integration
Connecting CRM to your product, billing, marketing and support tools.
Reporting and Pipeline Visibility
Dashboards for forecast, pipeline health and support load.
Adoption Support
Training and process design, because a CRM nobody updates is worse than no CRM.
Why Teams Choose Us
Process before platform
We map the process first. Configuration follows it.
Clean data at go-live
Deduplication and validation done before migration, not discovered afterwards.
Adoption matters more than features
The best-configured CRM fails if the team works around it.
Tools and Technologies
01
Platforms
Salesforce
HubSpot
Zoho
Dynamics 365 02
Integration
REST APIs
Webhooks
Zapier
Make 03
Data
SQL
ETL tooling 04
Reporting
Native dashboards
Power BIFrequently Asked Questions
It depends on team size, sales complexity and budget. We recommend based on your process, not on a partnership.
Yes, through supported extension points so upgrades remain possible.
Typically six to twelve weeks including data cleanup, which is usually the slow part.
Yes, so product usage is visible to sales and support.
We include process design and training, since that is where most CRM projects fail.