User Research
Interviews, usability testing and behavioural analysis to establish what the problem actually is.
SKAD IT Solutions has merged with Hexagon IT Solutions.
SKAD IT Solutions covers research, flows, interface design and design systems, with design decisions tied to evidence rather than preference.
Decision rights mapped early
Visible work and release cadence
Documentation built into delivery
Interviews, usability testing and behavioural analysis to establish what the problem actually is.
Structure and navigation mapped before any screen is drawn.
Screens, states and components designed to a consistent visual language.
Documented component libraries shared between design and engineering.
Interactive prototypes tested with users before build cost is committed.
Contrast, semantics, keyboard and screen reader considerations designed in.
Research first means fewer arguments about taste later.
Components specified with states, edge cases and behaviour, so engineering does not have to guess.
Fixing a flow in a prototype costs a fraction of fixing it in production.
Usually yes. Teams consistently know their users less well than they expect.
Yes, extending it into a product design system.
Yes, with specs, states and a component library rather than flat screens.
Four to eight weeks for a typical product, depending on research scope.
Yes, as a heuristic and usability review with prioritised findings.
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