Process Mapping and Assessment
Documenting how work actually happens today, including the workarounds.
SKAD IT Solutions has merged with Hexagon IT Solutions.
Digital Transformation
Change the systems and the process, not just the software
SKAD IT Solutions works with organisations replacing manual and legacy processes with digital ones, giving adoption as much attention as technology.
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Clear ownership
Decision rights mapped early
Reviewable delivery
Visible work and release cadence
Maintainable handoff
Documentation built into delivery
Organizations SKAD Has Worked With
What We Do
Roadmap and Prioritisation
Sequencing change so early work delivers value and funds the rest.
Legacy System Replacement
Phased replacement rather than a single high-risk cutover.
Workflow Automation
Removing manual handoffs, re-keying and spreadsheet-based coordination.
Integration of Disconnected Systems
Connecting the tools that currently only talk to each other through people.
Change Management and Training
Getting people to actually use the new system, which is where most programmes fail.
Why Teams Choose Us
Phased over big bang
Staged change lets you correct course. A single cutover does not.
Adoption is the measure
A deployed system nobody uses has not transformed anything.
Honest about the current state
We map the workarounds, because that is where the real process lives.
Tools and Technologies
01
Process
BPMN Tooling
Miro 02
Automation
n8n
Power Automate
Custom Services 03
Integration
REST APIs
Message Queues
iPaaS Platforms 04
Analytics
Power BI
MetabaseFrequently Asked Questions
Process mapping. Automating a broken process just makes it fail faster.
Individual workstreams run three to six months. Full programmes run longer and should be sequenced rather than scheduled as one block.
No. Integration often delivers more value than replacement.
By involving the people doing the work during mapping, rather than presenting them a finished system.
Yes, and that generally produces better adoption than a purely external programme.